Data & Privacy

don99 Privacy Policy

Your personal data belongs to you. This Privacy Policy explains in plain terms exactly what information don99 collects when you use the platform, why we collect it, how we protect it and what your rights are in relation to it. We recommend reading this page before registering your account.

Last updated: June 2026

1 Overview

This Privacy Policy applies to all users of the don99 platform, accessible at don99.pro. When we say "don99", "we", "us" or "our" in this document, we mean the don99 platform and the team responsible for operating it. When we say "you" or "your", we mean any person who accesses, registers on or uses the don99 platform in any capacity.

don99 processes personal data as a necessary part of operating an online gaming and sports betting platform. Processing personal data allows us to verify your identity, manage your account, process PKR deposits and withdrawals, provide customer support and comply with our obligations under applicable frameworks. We do not collect data we don't need, and we do not sell your personal information to third parties.

Plain summary: We collect your data to run your account, process payments and keep the platform secure. We do not sell it. You can ask us what we hold and request corrections or deletion at any time.

2 What Information We Collect

The categories of personal information don99 collects are set out below. We only collect what is genuinely needed for the purpose described.

2.1 Information You Provide Directly

  • Registration details: Your full name, date of birth, email address and mobile number provided when creating your don99 account.
  • Identity documents: Copies of CNIC, passport or other government-issued identification requested during verification. These are used solely to confirm your identity and age.
  • Payment information: Your JazzCash number, Easypaisa account details, bank account or card details used to make deposits and receive withdrawals. Full payment credentials are processed through encrypted channels and are not stored in plain text on don99 systems.
  • Support communications: The content of messages, emails or chat conversations you send to the don99 support team.

2.2 Information Collected Automatically

  • Device and browser information: Your device type, operating system, browser type and version, and screen resolution collected when you access don99.
  • IP address and location: Your IP address, which may be used to infer your approximate geographic location for security and fraud detection purposes.
  • Session and usage data: Pages visited, time spent on the platform, games accessed, betting activity and navigation patterns within the platform.
  • Transaction records: A complete record of all deposits, withdrawals, bets placed, games played and associated outcomes linked to your account.
Data Category Examples Purpose
Identity Name, DOB, CNIC Account verification, age checks
Contact Email, mobile number Account access, support, notifications
Financial JazzCash, Easypaisa, bank details PKR deposits & withdrawals
Technical IP address, device type Security, fraud detection
Behavioural Games played, bets placed Platform improvement, responsible gaming

3 How We Use Your Information

don99 uses the personal data we collect for the following purposes:

  • Account management: Creating and maintaining your don99 account, processing login authentication and managing your profile settings and preferences.
  • Payment processing: Executing PKR deposits from your JazzCash, Easypaisa, Raast or bank account, and processing withdrawals back to your registered payment channels.
  • Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years for all gaming and betting activity on the platform.
  • Security and fraud prevention: Monitoring for unusual account activity, detecting and investigating potential fraud, preventing unauthorised account access and protecting the integrity of the platform.
  • Customer support: Responding to your enquiries, resolving account issues and processing complaints, using your contact details and account history where relevant.
  • Responsible gaming: Monitoring usage patterns to identify signs of problem gaming behaviour and making available the appropriate self-management tools — deposit limits, cooling-off, self-exclusion.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the platform experience, identify technical issues and develop new features.
  • Communications: Sending account-related notifications — deposit confirmations, bet settlements, security alerts — and, where you have opted in, information about promotions and platform updates.

We do not use your personal data for any purpose not listed above without your explicit consent or a clear legal basis to do so.

5 Sharing Your Information

don99 does not sell your personal data to third parties. We do not pass your information to data brokers, advertising networks or any unaffiliated commercial entities for marketing purposes.

We share personal data with third parties only in the following limited and specific circumstances:

  • Payment processors: Your financial details are shared with JazzCash, Easypaisa, Raast and our other payment processing partners solely for the purpose of executing the transactions you initiate. These partners process data under their own privacy frameworks.
  • Identity verification services: When identity document verification is required, your documents may be processed by a specialist verification provider. This is done under strict data processing agreements.
  • Game software providers: The third-party game providers whose titles are available on don99 may receive limited session and technical data necessary to deliver their game experiences. They do not receive your full personal profile.
  • Legal and regulatory requirements: Where required by applicable law, court order or legitimate authority, don99 may be obliged to disclose certain information. We will always seek to limit the scope of any such disclosure to what is strictly required.

We never sell your personal data. Any third party that processes data on our behalf is bound by appropriate data processing agreements and may not use your data for their own independent purposes.

6 Payment Data & Verification

Financial data is among the most sensitive information don99 handles, and we treat it accordingly. When you make a deposit via JazzCash or Easypaisa, the actual transaction is processed through their respective encrypted payment infrastructure. don99 receives confirmation of the transaction but does not store your full wallet credentials or card numbers in plain text.

For withdrawals, we require that the receiving account belongs to you personally — the same name as on your don99 account. This is both a security measure and a necessary control to prevent misuse of the platform.

When identity verification is requested — typically when account activity reaches certain thresholds or when a withdrawal above a specified amount is requested — you may be asked to provide a copy of your CNIC or passport. This document is used only to confirm your identity and is handled with strict access controls. Verification documents are retained only for as long as required by our obligations and are then securely deleted.

7 Cookies & Tracking Technologies

don99 uses cookies and similar tracking technologies to make the platform work and to understand how it is used. Cookies are small data files stored on your device when you access the platform.

Essential Cookies

These are required for the platform to function. They maintain your login session, remember your language preference, process security tokens and enable core features like the bet slip. You cannot opt out of essential cookies without disabling platform functionality.

Analytics Cookies

We use analytics to understand aggregate usage patterns — which sections of don99 are most visited, how long sessions last, and where technical issues occur. This data is used in anonymised, aggregated form to improve the platform and is not used to identify individual users.

Marketing Cookies

Marketing and retargeting cookies are only set with your explicit consent. If you have consented and wish to withdraw that consent, you can do so through your account preferences or by clearing cookies in your browser settings. Withdrawing marketing consent does not affect your ability to use the platform.

You can manage cookie preferences through your browser settings at any time. Blocking essential cookies may affect your ability to log in and use core platform features.

8 How Long We Keep Your Data

don99 retains personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable obligations. Below is a general guide to our retention approach:

  • Active account data: Maintained throughout the period your don99 account remains open and active.
  • Transaction records: Retained for a minimum of five years following the relevant transaction to meet financial record-keeping obligations. This includes deposit, withdrawal and betting history.
  • Identity verification documents: Retained for the duration required by applicable obligations and then securely deleted. We do not retain copies beyond what is necessary.
  • Support communications: Retained for up to three years following resolution to allow for follow-up and dispute reference if needed.
  • Closed account data: Following account closure, certain data is retained for the minimum period required by our obligations. Non-required data is deleted or anonymised promptly after closure.

When data is no longer required and there is no ongoing obligation to retain it, don99 deletes it securely or anonymises it so it can no longer be linked to you as an individual.

9 Security Measures

don99 takes data security seriously and maintains technical and organisational measures designed to protect your personal information against unauthorised access, loss, alteration or disclosure. These include:

  • Encryption of data in transit using industry-standard TLS protocols.
  • Encrypted storage for sensitive data including payment credentials and identity documents.
  • Access controls limiting which staff members can access personal data, based on role and necessity.
  • Regular security monitoring and threat detection on platform infrastructure.
  • Incident response procedures to identify, contain and respond to potential data breaches.

Despite these measures, no online platform can guarantee absolute security. You are also responsible for protecting your own account — use a strong, unique password for don99 and do not share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact don99 support immediately.

If a data security incident occurs that affects your personal data in a material way, don99 will notify affected users and take prompt steps to address the situation.

10 Your Rights

You have the following rights in relation to the personal data don99 holds about you. To exercise any of these rights, contact the don99 support team at [email protected] with the subject line "Privacy Request".

Right to Access

Request a copy of the personal data don99 holds about you. We will provide this in a readable format within a reasonable timeframe.

Right to Rectification

Ask us to correct any inaccurate personal data held on your account. You can update many details directly through your account settings.

Right to Erasure

Request deletion of your personal data where there is no ongoing obligation requiring us to retain it. Some data may need to be kept for legal or compliance reasons.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances — for example, while the accuracy of data is being disputed.

Right to Portability

Request your personal data in a structured, machine-readable format so that it can be transferred to another service if you wish.

Right to Object

Object to processing carried out on the basis of legitimate interests, including direct marketing communications. We will stop that processing unless there are compelling grounds that override your objection.

We will respond to privacy rights requests within 30 days. In some cases, for complex or multiple requests, we may extend this period and will notify you if so. We will not charge a fee for reasonable requests.

11 Minors

don99 does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adults. If we become aware that a minor has registered an account or provided personal information, we will close that account and delete the associated data promptly.

If you believe a minor has accessed the platform or provided data without authorisation, please contact the don99 support team immediately so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

don99 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we provide, or updates to applicable data protection frameworks. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how your data is used, we will provide more prominent notice — such as an in-platform notification for active account holders. Continued use of don99 following a policy update constitutes your acknowledgement of the revised Privacy Policy.

We recommend reviewing this page periodically. The current version is always the one published here at don99.pro/privacy-policy.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact don99 at:

[email protected]

Please include "Privacy Request" in the subject line of your email to ensure it reaches the right team promptly. We aim to acknowledge all privacy enquiries within two business days and resolve them within 30 days.


How don99 Protects Your Privacy

Six practical commitments that define how don99 approaches data privacy for every Pakistan player on the platform.

We Never Sell Your Data

Your personal information is not sold to third parties, advertisers or data brokers — full stop. don99 collects data to operate your account, not to monetise your profile.

Minimum Data Collection

We collect only what is genuinely needed for the purpose it serves. If we don't need it to manage your account, process your PKR payments or keep the platform secure, we don't collect it.

Encrypted Storage & Transit

Payment credentials, identity documents and account data are stored with encryption. All data transmitted between your device and don99's platform is encrypted via TLS to prevent interception.

You Control Your Data

Access, correct, export or request deletion of your personal data at any time by contacting don99 support. Your data belongs to you — we hold it to provide the service, not to own it.

Data Kept Only as Long as Needed

Personal data is retained only for as long as necessary or required. When the purpose for holding it ends and no obligation requires retention, it is deleted or anonymised promptly and securely.

Strict Access Controls

Only staff with a direct need to access your data for their role can do so. Access to personal data within don99 is role-based, logged and audited to prevent unnecessary or unauthorised internal access.


Register Your Account — Cricket Betting, Live Casino & More in PKR

Now you know how we handle your data. Register your don99 account with confidence — deposit in PKR via JazzCash or Easypaisa and start with the cricket markets, live casino or slots you came here for.

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